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The Sydney Dog Trainer

PRIVACY POLICY TERMS & CONDITIONS

Privacy Policy

Effective Date: 08 August 2025
Last Updated: 08 August 2025
Applies to: The Sydney Dog Trainer

1. Introduction

The Sydney Dog Trainer is committed to safeguarding your personal information and ensuring your privacy is protected. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you engage with our services, including dog training programs and product offerings.

2. Information We Collect

When you interact with us, we may collect the following personal information:

  • Full name

  • Email address

  • Telephone number

  • Postal address (for delivery purposes)

  • Dog-related details (e.g. breed, age, vaccination status)

  • Payment details (processed securely via third-party platforms)

3. Use of Information

Your information may be used to:

  • Provide dog training services and deliver products

  • Respond to enquiries and provide customer support

  • Send updates, educational resources, and promotional offers

  • Enhance our services and improve website functionality

  • Fulfil legal and regulatory obligations

4. Marketing & Affiliate Communications

By providing your contact information, you consent to receive email communications from The Sydney Dog Trainer and, where applicable, selected affiliate partners. These communications may include offers, service updates, and educational material. You may opt out at any time by using the unsubscribe function in our emails.

5. Data Security & Storage

Your personal data is stored on secure platforms, and we take all reasonable measures to protect it against misuse, interference, loss, unauthorised access, or disclosure. Payment information is processed exclusively through secure third-party providers and is not stored by us.

6. Sharing of Information

We will not sell or rent your personal information. We may disclose your information only to:

  • Trusted third-party service providers (e.g. email platforms, couriers)

  • Affiliate partners (with your prior consent)

  • Regulatory authorities, where required by law

7. Access, Corrections & Complaints

You have the right to request access to the personal information we hold about you and to request corrections if necessary. To do so, please contact us at linda@thesydneydogtrainer.com.au.
If you have concerns about our handling of your data, please contact us directly. We take all privacy-related concerns seriously and aim to resolve them promptly.

8. Website & Cookies

Our website may use cookies to improve user experience. You may disable cookies via your browser settings; however, this may limit certain website functionalities.

9. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal obligations. The updated version will be published on our website with a revised “Last Updated” date.

 

 

Terms & Conditions

Effective Date: 08 August 2025
Last Updated: 08 August 2025
Applies to: The Sydney Dog Trainer

1. Acceptance of Terms

By accessing our website, purchasing our products, or enrolling in our training services, you agree to be bound by these Terms & Conditions.

2. Services & Products

The Sydney Dog Trainer provides dog training programs and related products. All services are subject to availability and may be modified, suspended, or discontinued at our discretion.

3. Payment, Completion, and Refund Policy

By booking a session with The Sydney Dog Trainer, you agree to the following terms and conditions:

1. Payment is due in full **upon completion of each in-home training session, unless otherwise agreed in writing.
2. By making payment on completion of the session (via cash, PayID, or other accepted methods), you confirm that:

* The booked service — a two-hour, in-home dog training consultation (covering puppy, behavioural, or obedience training) — has been completed in full.
* Payment constitutes final acknowledgement and acceptance that the service was delivered as agreed.
* Once payment has been made, the service is deemed fully rendered and accepted to your satisfaction.

Because all training sessions are conducted live and completed in person, refunds, credits, or claims that a service was “not provided” are not applicable once payment has been made.
Payment serves as confirmation that the training session took place and was fulfilled as booked.

 Nature of the Agreed Service

The Sydney Dog Trainer provides a personalised, two-hour, in-home consultation that includes:

* Professional assessment and hands-on training with your dog.
* Personalised coaching and behavioural guidance for the owner.
* Practical instruction on how to continue training and manage behaviour at home.

While every effort is made to achieve positive results, no specific behavioural outcome can be guaranteed. Success depends on factors outside the trainer’s control, including the dog’s temperament, home environment, and—most importantly—your consistency in applying the techniques shown.

4. Client Responsibilities

Clients are responsible for:

  • Providing accurate and complete information

  • Ensuring dogs are up-to-date with vaccinations and in good health, fit, and free from injury

  • Maintaining the safety and wellbeing of all participants during training sessions

We reserve the right to refuse or discontinue services where health, safety, or compliance standards are not met.

5. Marketing Consent

By submitting your details, you consent to receive communications from us and selected affiliate partners. You may unsubscribe at any time using the link provided in our emails.

6. Intellectual Property

All materials, resources, and content provided by The Sydney Dog Trainer are protected by copyright and may not be reproduced, distributed, or used for commercial purposes without prior written consent.

7. Liability

While every reasonable measure is taken to ensure the safety of clients and their dogs, The Sydney Dog Trainer accepts no liability for injury, loss, or damage arising from participation in training sessions or the use of our products, except as required by law.

8. Cancellations

  • By The Sydney Dog Trainer: We may cancel a session at any time, including during a session. In such cases, no fee will be payable.

  • By the Client: Bookings may be cancelled with at least 48 hours’ notice to allow reallocation of the session. We understand emergencies happen; cancellations with less than 24 hours’ notice will be considered at our discretion.

9. Quotes

All quotes provided are valid for four (4) weeks. Once expired, a new quote will be required.

10. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of New South Wales, Australia.

PRIVACY POLICY TERMS & CONDITIONS

Privacy Policy

Effective Date: 08 August 2025
Last Updated: 08 August 2025
Applies to: The Sydney Dog Trainer

1. Introduction

The Sydney Dog Trainer is committed to safeguarding your personal information and ensuring your privacy is protected. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you engage with our services, including dog training programs and product offerings.

2. Information We Collect

When you interact with us, we may collect the following personal information:

  • Full name
  • Email address
  • Telephone number
  • Postal address (for delivery purposes)
  • Dog-related details (e.g. breed, age, vaccination status)
  • Payment details (processed securely via third-party platforms)

3. Use of Information

Your information may be used to:

  • Provide dog training services and deliver products
  • Respond to enquiries and provide customer support
  • Send updates, educational resources, and promotional offers
  • Enhance our services and improve website functionality
  • Fulfil legal and regulatory obligations

4. Marketing & Affiliate Communications

By providing your contact information, you consent to receive email communications from The Sydney Dog Trainer and, where applicable, selected affiliate partners. These communications may include offers, service updates, and educational material. You may opt out at any time by using the unsubscribe function in our emails.

5. Data Security & Storage

Your personal data is stored on secure platforms, and we take all reasonable measures to protect it against misuse, interference, loss, unauthorised access, or disclosure. Payment information is processed exclusively through secure third-party providers and is not stored by us.

6. Sharing of Information

We will not sell or rent your personal information. We may disclose your information only to:

  • Trusted third-party service providers (e.g. email platforms, couriers)
  • Affiliate partners (with your prior consent)
  • Regulatory authorities, where required by law

7. Access, Corrections & Complaints

You have the right to request access to the personal information we hold about you and to request corrections if necessary. To do so, please contact us at linda@thesydneydogtrainer.com.au.
If you have concerns about our handling of your data, please contact us directly. We take all privacy-related concerns seriously and aim to resolve them promptly.

8. Website & Cookies

Our website may use cookies to improve user experience. You may disable cookies via your browser settings; however, this may limit certain website functionalities.

9. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal obligations. The updated version will be published on our website with a revised “Last Updated” date.

 

 

Terms & Conditions

Effective Date: 08 August 2025
Last Updated: 08 August 2025
Applies to: The Sydney Dog Trainer

1. Acceptance of Terms

By accessing our website, purchasing our products, or enrolling in our training services, you agree to be bound by these Terms & Conditions.

2. Services & Products

The Sydney Dog Trainer provides dog training programs and related products. All services are subject to availability and may be modified, suspended, or discontinued at our discretion.

3. Booking, Payment and Refund Policy

By booking a session with **The Sydney Dog Trainer**, you agree to the following terms and conditions:

1. Payment is due in full **upon completion of each in-home training session, unless otherwise agreed in writing.
2. By making payment on completion of the session (via cash, PayID, or other accepted methods), you confirm that:

* The booked service — a two-hour, in-home dog training consultation (covering puppy, behavioural, or obedience training) — has been completed in full.
* Payment constitutes final acknowledgement and acceptance that the service was delivered as agreed.
* Once payment has been made, the service is deemed fully rendered and accepted to your satisfaction.

Because all training sessions are conducted live and completed in person, refunds, credits, or claims that a service was “not provided” are not applicable once payment has been made.
Payment serves as confirmation that the training session took place and was fulfilled as booked.

 Criteria of the Agreed/Completed Service

The Sydney Dog Trainer provides a personalised, two-hour, in-home consultation that includes:

* Professional assessment and hands-on training with your dog.
* Personalised coaching and behavioural guidance for the owner.
* Practical instruction on how to continue training and manage behaviour at home.

While every effort is made to achieve positive results, no specific behavioural outcome can be guaranteed.  “Results” are not a factor in determining a completed service. Success depends on factors outside the trainer’s control, including the dog’s temperament, home environment, and—most importantly—your consistency in applying the techniques shown.

4. Client Responsibilities

Clients are responsible for:

  • Providing accurate and complete information
  • Ensuring dogs are up-to-date with vaccinations and in good health, fit, and free from injury
  • Maintaining the safety and wellbeing of all participants during training sessions

We reserve the right to refuse or discontinue services where health, safety, or compliance standards are not met.

5. Marketing Consent

By submitting your details, you consent to receive communications from us and selected affiliate partners. You may unsubscribe at any time using the link provided in our emails.

6. Intellectual Property

All materials, resources, and content provided by The Sydney Dog Trainer are protected by copyright and may not be reproduced, distributed, or used for commercial purposes without prior written consent.

7. Liability

While every reasonable measure is taken to ensure the safety of clients and their dogs, The Sydney Dog Trainer accepts no liability for injury, loss, or damage arising from participation in training sessions or the use of our products, except as required by law.

8. Cancellations

  • By The Sydney Dog Trainer: We may cancel a session at any time, including during a session. In such cases, no fee will be payable.
  • By the Client: Bookings may be cancelled with at least 48 hours’ notice to allow reallocation of the session. We understand emergencies happen; cancellations with less than 24 hours’ notice will be considered at our discretion.

9. Quotes

All quotes provided are valid for four (4) weeks. Once expired, a new quote will be required.

10. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of New South Wales, Australia.

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